Kiewa View - Guest Information / Instructions

ON ARRIVAL

1. Switch on refrigerator.

2. Switch on heating or cooling as required.  See Separate instructions.

3. Check axillary hot water service switched on. Bottom left of switchboard, to left of this notice.

4. If oven does not operate, see instructions to switch from auto to manual.

5. Place skis, golf clubs, fishing rods and other sporting equipment in equipment room on off‑side of house.  Please use outside rear door.  Please do not bring skis or bicycles through the house.

6. Please put out bin on Tuesday night. Recyclables are fortnightly observe which bins other properties put out each week.

7. If security system has been left on contact manager immediately.

ON DEPARTURE

1. Switch off refrigerator, heating, dryer, air‑conditioner and other appliances. Leave hot water and electricity on.  Open refrigerator and washing machine door.

2. Place all rubbish in garbage bin.

3. Be considerate to next arrival, vacate on time and leave house neat and tidy (dishes washed and stored, rooms tidy).

4. Lock all windows, front and rear door, and door to the sundeck securely.

5. Return key by check‑out time.

THE SECURITY AND TIDINESS OF THE HOUSE IS YOUR RESPONSIBILITY.  PROTECT YOUR LIABILITY BY ATTENDING TO THESE MATTERS.

PETS
No animals are allowed inside the house or in the grounds.

LINEN
You will need sheets for the double and single beds you intend to occupy and pillow slips for the number of pillows you may use. We recommend two bath mats (one for each shower, each shower is also a hip/baby bath), three hand towels (outside main toilet, in bathroom and kitchen) and two tea towels. There is an automatic hand dryer next to washing bowl outside main toilet. If you need a new mattress protector, spares are in the double bed head in the family bedroom.
TOWEL DRYING There is a heated towel rail opposite the main shower and bathroom door. There are towel hooks above. Press the timer button below for approximately two hours of heating.

DRYING FACILITIES
Drying facilities are located in the laundry.  Instructions are located on inside door of dryers.  Always rotate timer to 4 hours, then adjust to desired time. Dial is stiff.  Soaked clothing should be wrung out before placing in dryers.

A rotary clothes hoist is available in the rear garden, and a retractable clothes line is located in the laundry area. To use the retractable line extend the line to the other side of the room to the hook near the laundry trough, and then if required to the second hook to the opposite side of the door frame to the reel. Then the line must be looped around the peg located on the bottom of the reel. See diagram. Make sure you rewind the line when you finish. 

We ask you to take advantage of these facilities and not to bring skis, or wet ski gear or boots through the main area of the house. Please use the rear door.

We ask you to take advantage of these facilities and not to bring skis, or wet ski gear or boots through the main area of the house. Please use the rear door.

GUESTS USE DRYING FACILITIES AT THEIR OWN RISK.  No liability is accepted for damage or injury to property or persons due to any reason whatsoever.

HEATING
The house is equipped with thermostatically controlled electric heating to every room.  Lower temperatures are set for the bedrooms.  The primary house heating is an inverter split system heat pump. The bedrooms are equipped with the original brown electric space heaters which have a continuous fan operation and newer white silent convection units. Both units have adequate capacity on their own and been programmed to the same temperature. You should use the newer silent white units. If you arrive late at night and the bedrooms are cold, you may wish to switch on both units for the first half hour to warm the room as quickly as possible, and then switch off the fan heaters for the rest of your stay.  A time clock system will activate the bedroom heating units as follows: ‑ 6 PM TO 8 AM

In the event of a power stoppage operating times will be incorrect.  Please request property manager to adjust time clocks.

Operate heating as follows:

Living area (When you adjust the wall remote the indoor unit should always beep, best to point the remote directly at the unit and wait for the beep before subsequent press) 

1. Switch split system on. Top red button on remote mounted on wall opposite front door. It will take five minutes of compressor activity outside, before air will blow inside

2. Check mode. 2^th panel. Auto mode top left position with   Auto  symbol should be suitable most of the time. If this is not suitable you can change the mode to heating  which is the middle position on the second row of mode with the sun      symbol or cooling which is top right position with the snowflake symbol.

3. Adjust temperature up or down as desired. Suggest you start at 21°C and adjust higher as necessary. (If you set it high and then reduce, the system may automatically switch to cooling mode which is unpleasant in winter)

4.  In most instances it is best to have the fan on Auto which is the position with moving bars. The selection cycle is AUTO, LOW, MED, HIGH, AUTO

5. See below for comments about overnight and return from skiing.

6. To switch off press the top red On/Off button.

Bedrooms

1. Switch master control in hall to left of this notice to `ON'.
2. Switch on heating units in bedrooms.  Switch beside each heater.
3. Switch off units in bedrooms not in use and close door.
4. If you wish to operate the bedroom heating system outside the time clock hours above, press booster switch below master switch in entrance hall for 2 seconds.  The heating system will now be activated for a 4-hour period and then return to automatic time clock operation.  Switch individual units on or off as desired.

If for any reason the heating system fails to operate satisfactorily, please call the property manager.  For your own safety and comfort DO NOT tamper with thermostats, time clocks or other electric control devices.

Lounge overnight suggested alternatives. Which you choose may depend on how low the o'night temp is and your routine

1. You can switch the unit off on retiring, and first person to rise in the morning switch back on. It is a powerful and efficient unit. It may heat fast enough if you are dressed warm getting ready for skiing.

2. Set the timer for auto on which is the number of hours from now to when the system will restart. One hour or less before you expect to get up works well.

Timer ON – This alternative works best for most people.

Each press Timer On button to switch timer on and then press again once for each half hour delay start. If you are retiring at 11pm and wish the heating to turn on at 5am, you would press Timer On once to activate and then twelve more times for a six hour delay start. To turn timer off keep pressing Timer On until words “On Timer” goes blank.

Returning to House – particularly after skiing. Your needs may depend on how cold the weather is.

You may find that if you switch the unit on as soon as you arrive back at the house, that by the time you unpack your car and get your boots on the racks and parkas and gloves etc in the dryers the house will be sufficiently warm. Alternatively you can set the Timer On function before you leave the house. Instructions as directly above. Half an hour before you expect to arrive is plenty, but I do not find it any advantage to use Timer on in the afternoon.

Very Cold Mornings

The split system has the capacity to heat the house to about 15 degrees warmer than the outside temperature. This is adequate for the majority of the time. However there will be the occasional clear morning particularly in July when the overnight temperature is around zero and first thing in the morning the unit will initially only be able to heat the house up to about 15 degrees. This may not be a problem as these cold mornings will usually become beautiful sunny days. Most guests are going to get dressed in their warm ski gear, have a quick breakfast and be up at Falls Creek skiing before 9 am. If you need higher temperatures on one of these very cold mornings, turn off the split system, turn on the convection heater for half an hour and then turn off the convection heater and turn on the split system again. Do not turn on both heaters at the same time as their thermostats will fight one another. Do not increase the temperature setting on the remote when the room is cold due to low temperatures outside, as it will only upset your comfort settings for the evening.

Set Temperatures

The bedroom heaters are programmed to maintain a comfortable temperature for sleeping with adequate blankets. The aim is to avoid overheating and dehydration which can especially be a problem for guests engaged in active altitude activities such as skiing. On the other hand the temperature is set to avoid a cold room so guests can get dressed of a morning or get up during the night without being cold. The bedroom temperatures are set to the recommended 17-18 degrees Celsius.

The split system is an inverter unit which tries to maintain an even temperature with a low stream of heat rather than switch on and off. However if you are using heating when the outside temperature is mild the unit may go above your set temperature before switching off.

The north facing picture windows in the lounge and kitchen/dinning area are double glazed. Even if there is only occasional sunshine during the day in winter it is recommended to keep the curtains (Pull cord on right) and shutters open on these windows even if you are away from the house. This will allow the warm sunshine into the house. It is recommended to draw the blinds on other windows when away from the house in winter to keep the warmth in.

COOLING
During summer it is suggested that bedroom blinds be drawn and bedroom doors be kept closed to maintain a cool temperature in the living areas of the house.

See heating instructions above as to how to operate the split system controls. We suggest that you initially set the temperature at 25°. If you set the temperature too low and then increase it, the unit may automatically switch to heating mode which can be unpleasant.

The north facing windows are shaded from the sun, however to help keep the house at a comfortable temperature, it is recommended that the north facing curtains (pull cord on right) and shutters be at least partially closed on hot days, and that all curtains and shutters be fully closed when away from the house on hot days.

Problems

If the indoor unit does not beep when you change selections on the wall remote, likely cause is week batteries in the remote. It the unit does not start also check that the power is not switched off outside next to the outdoor unit or the circuit breaker in fuse box opposite the front door is not off. If unit is heating higher, or cooling lower than your set temp, adjust the set temp. If the unit is switching between heating and cooling on mild days, change mode from Auto to heat or cool.

The old electric convection space heater has been retained as temporary emergency backup so guests are not without adequate heating. Don’t operate both units together as you may have one heating and the other cooling. The split system is much faster and more powerful than the bedroom heaters.

HOT WATER
The house is equipped with twin electric off‑peak hot water services with automatic booster, which will supply the normal daily requirements of up to 10 persons, and with care, the spread out needs of 12 persons. The second unit will be switched off between bookings outside the peak ski season.

OVEN
The electric stove has an automatic feature to allow programmed start and stop.  If a previous guest has left stove in automatic mode, oven will not switch on in manual operation. If oven does not warm up and red light does not come on, rotate far left clock until centre delay start releases.  Push in stop button.

EQUIPMENT ROOM
An equipment room is provided at the off side for storage of skis and stocks, golf bags, fishing rods and other sporting equipment.
Sports persons may enter the house via the equipment room using the front door key.  As an extra convenience to sports persons returning after dark, the rear outside and equipment room lights will come on at dusk if switched on before you leave for the day.  RED indicator for outside light, ORANGE indicator for equipment room.  Please do not bring skis or other sporting equipment through the living areas of the house.
Guests may clean and repair equipment in the garage or equipment room.  Please do not wax or adjust skis or boots inside the house.

B.B.Q. FLOODLIGHTING is operated by a 30-minute push button switch towards the end of the house outside the rear door.  For minimum interference to guests the AUTOMATIC garden SPRINKLERS will operate during summer every third evening from about 8.30 pm to 10.00 pm.  B.B.Q. area will operate last.  In the event of power stoppage, times and days may be incorrect.  Contact property manager.

WASHING MACHINE

To operate:

1.       Place washing in bowl.

2.       Remove fabric softener dispenser cap from centre of agitator and insert 1/2 to 11/2 scoops of washing powder in the centre of agitator. Do not place the powder on the clothes.

3.       Turn on power at PowerPoint and washer.

4.        Select wash cycle, temperature, water level and spin speed.

5.      Press OPTIONS button if you want choose ECO, SOAK or Quick WASH

6.    Press START / PAUSE

7.    When cycle is finished please press power button OFF, turn off power point and turn off taps.

GUEST PHONE           03-5754-1167
This phone is provided as a service and convenience to guests.  It is primarily provided as a direct in-dialling facility so that family and associates can contact you direct when you are on holidays.  It also facilitates urgent contact with local emergency services.

STD, IDD and info call services are only available through the use of a telecard, homelink or phonecard.

Telecom pay phones are located in Lakeside Ave. one block to the east, Lakeside Ave to the West near Mount St., and at the main shopping centre.

COTS
Two cots are provided. Choose the one which best suits your child. There is an older style raised wooden folding cot with a medium thickness mattress. This is straight forward to assemble. Make sure that it is securely locked so that your child cannot open any folding components. There is a modern floor level cot collapsible fabric cot. This cot has a thin mattress and is designed to use a mattress no more than 20mm thick. When assembling this cot pull up and lock the four sides sharply before pushing down the centre. If one or more of the side top rails do not lock, pull the centre ring up, and then pull the side again to lock before pushing down the centre until it locks. Cover the centre with the flap and insert the mattress. To fold the cot remove the mattress, lift the flap, push the centre button to unlock and raise the centre by the red ring. Make sure the centre is in a high position and release the four sides one at a time by locating and pressing the leaver under the fabric in the bottom centre of the top rails. Lift the lever up do not push the rail down. The rail will drop naturally once the leaver is correctly released. If the rails do not release lift the centre base ring higher,

CLEANING AND SUPPLIES
Cleaning and other supplies are under the kitchen sink, overhead cupboard to right of microwave, in bathroom and under laundry trough.  Cleaning equipment is in tall kitchen cupboard and equipment room.  Blankets stored in wardrobes and large bed heads. If the vacuum stops working it is mostly because it has overheated due to the dust canister or filter box beneath it being full or clogged. If you clean these and let the unit cool then it is almost certain to start vacuuming like a storm again. It is best to check these before you start 

PROBLEMS AND MAINTENANCE
Please report any maintenance problems to the manager as soon as possible to enable repairs to be effected at the earliest opportunity.

PICTURE WINDOWS
Double glazing has been installed in the north facing windows of the lounge and the kitchen/dinning area for your comfort and convenience. In winter you can leave the curtains open to get the benefit of any sunshine without loosing heat. In summer heat transference through the windows is reduced, but you should close the blinds when absent from the house to reduce the radiant heat build up. 

TELEVISION
Digital television is available via a standard definition personal video recorder or a high definition set top box.  The SD PVR has a pause and rewind live TV function ( great for live sport or when viewing is interrupted) and can also record TV to HDD. Please delete any programs recorded before leaving as the HDD is only small. With the Vivid HD STD you can view movies or TV programs on your own USB device that you have brought with you. See instructions below.

Use the TV/AV button on the TV remote to change Input Source between the two set top boxes.

MAKE SURE THE SET TOP BOX IS SWITCHED ON TO WATCH DIGITAL TV. And power is switched on to the splitter/booster next to the TV. Please switch off the DVX SD PVR before leaving as it has a hard disk drive.

Occasionally the local translator will go off air for a couple of hours.  Check with property managers or neighbours that the local translator is operating before taking further action.

DVD PLAYER

1. TV set to Video 1 source
2. Use DVD/DVB button on Vivid HD STB / DVD to switch to DVD mode

To play content from your USB device on the Vivid HD STB

1. Make sure TV source is Video 1

2. Plug USB device into slot in the right bottom front of the Vivid HD STB/DVD behind the drop down door. Screen will display "USB Device is Inserted"

3. Press "USB" on Vivid remote.

4. Navigate to "Movie" choice and press enter again.

5. Navigate to name of program you wish to watch and press enter.

6. Press the red button when the preview starts playing.

7. Press the red button to view full screen.

   To go back to TV viewing
   * Press square STOP button to stop movie. Then Exit to get out of movie selection screen and Exit again to go to TV mode.
   Remember to remove and take home USB device.

RADIO MUSIC CENTRE

FM RADIO

1. Switch on power first from left, second row of knobs from top.

2. Select TUNER FUNCTION second button from left second row.

3. Press UP or DOWN PRESET buttons 3rd & 4th from the left, top row of buttons.  This will cycle through the stations normally within listening range for this location.  This will play the FM stations for the area which have been programmed.

4. To search for other stations first select band (AM, FM-Stereo FM-Mono), first button from left, top row.  Then AUTO SCAN second button from right top row. The AM Tuner is not working, however this should not be a problem as the few area AM stations left also broadcast on the local FM repeater.

5. To select particular station, select FM-Stereo, then tune to station using Tuning up/down buttons, right end top row.

6. Do not use memory button.

COMPACT DISK and CASSETTE TAPE
These facilities no longer work and cannot be repaired. They have been replaced by the DVD Player which can play Music CDs and MP3 Disks through the TV. We have kept the Music Centre because of it's excellent FM radio facilities

AREA STATIONS

ABC Local 106.5, EDGE 93.3, RIVER 105.7, 3NE 90.1, 2AY 104.9, JJJ 103.3, ABC Classical 104.1, RPH 101.7

WINTER SNOW REPORTS

We suggest that skiers tune to EDGE FM 93.3, Pre-set station 2 of a morning for regular alpine snow, weather and road reports. You will also find reports posted in the windows of ski hire shops in Tawonga South.